Thumbs up for etyres customer service from motorsports presenter Ben Constanduros

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Motorsport presenter and producer Ben Constanduros recently tweeted us having had new tyres fitted at his home by etyres. We gave him a call to find out how he rated the experience and how etyres measured up against those speedy Formula One pit stops.

Selecting etyres
Working in the motorsports industry Ben was aware that getting tyres fitted no longer just meant taking your car to a garage. He wanted to test out a mobile tyre fitting service and after some research and digging around online came across the etyres website. “In my local area, garages are expensive and not very competitive,” Ben told us. “I’d heard of several mobile fitting services and wanted to give it a try.”
Pleasantly surprised to find that etyres offered next day fitting, Ben ordered his tyres that afternoon to be fitted the following morning.

The etyres mobile fitting service
The next morning he received a call from the etyres head office to confirm the time the fitter would be arriving. Ben continued: “The guy on the phone was really jolly. It was just what you needed at that time of the morning!”

The fitter arrived on time and got to work changing the tyres. “My house is really hard to find and doesn’t come up in most Google searches. I was impressed as he’d really done his homework to find it.”

In just over half an hour both tyres were fitted, balanced and ready to go.

The results are in
So how did Ben find the experience? “I’m a big advocate for great customer service. My fitter was quick, efficient and chatty, as was the confirmation call.”

And would he recommend etyres?

While we had him on the phone we couldn’t help but ask Ben what his predictions were for this Formula One season. Just so you know, he got it right! “I raced against Lewis (Hamilton) when I was younger but I also know Nico well…being British I’d probably say Lewis.”

To take advantage of our mobile tyre fitting service at your home or work order online now or call our sales team on 0800 028 9000 or 0333 323 9000 at a local rate from a mobile.

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