When customers order online they want to be certain of two things: they are using a reliable and reputable company and they are getting excellent value for money and top service. This is why social media and review websites are proving to be such an important tool for companies, such as etyres, because it portrays an honest view of the sort of service customers can expect to receive.
In the past few days our mobile tyre fitting branch covering Walsall and Wolverhampton has received some excellent feedback posted on Trustpilot, the independent online shopping review website.
First Alyson Debenham wrote: “After the scary experience of my tyre blowing out with my 3-year-old old on board, etyres were very quick and efficient. The fitter was lovely and didn’t make me feel stupid when I ordered the wrong tyre! The customer service lady was also very understanding. I would happily use them again and recommend to all my friends. Wonderful service.”
While Mr Thomas wrote a glowing report after using etyres Wolverhampton for the first time. “Having been employed as a tyre depot manager for 42 years,” he began, “I cannot speak highly enough of the service that I received from etyres. The appointment was made to fit the tyre online at my home. They kept in constant contact with me and they turned up at the appointed time and the tyres was promptly fitted. I must also say that the fitter who did the job was a credit to etyres, he was polite, cheerful. and willingly checked my pressures in the other 3 tyres. I will give etyres a 10 out of 10 mark for the service that they gave me and I will use them again when I require any tyres.”
etyres offer a nationwide mobile tyre fitting service, supplying and fitting a wide range of tyres to suit all vehicles, driving styles and budgets, including economy, mid-range and all the premium brands. Click here to view more etyres reviews on Trustpilot.
Denna Bowman, Head Office