French tyres manufacturer Michelin were awarded the highest marks by customers in an original equipment satisfaction survey.
Michelin tyres achieved top marks in the passenger car and SUV segments of the JD Power survey into Japanese O/E fitments. The tyres came up trumps on traction, quality and durability, design, driving comfort and fuel efficiency.
It is recognised across the globe as the leading independent authority on customer satisfaction in the automotive industry. The firm’s primary role is to provide a better understanding of consumer preferences and buying patterns, which helps automotive manufacturers and suppliers further improve their product quality and service levels.