So-called ‘fast-fit’ tyre depots are letting customers down as they fail to stock the ever-increasing range of tyres sizes and brands available on the market, reveals a new survey by Epyx.
Around 60% of drivers are no longer getting a tyre fitted on their first visit to a fast-fit centre, according to the statistics taken from analysis of customer reports from some the e-commerce firms largest fleet customers.
David Goodyear, head of business development at Epyx, commented: “These figures are not really an indication of any slide in efficiency on the part of fast-fits but a reflection of the huge range of tyres fitted to modern cars.
“It would be nearly impossible for a fast-fit centre to carry all the stock needed to cover the majority of the current car parc, such is the diversity of size and manufacturer.
“But it is a development that is bad news for the customer. A company car or van customer pulling into a fast-fit is more likely than not to have to come back when stock is delivered, which is a waste of time for them.”
However, motorists who use etyres mobile tyre fitting service can avoid the frustration of wasting their time and not having the tyres they need fitted first time round. etyres customers supply and fit an extensive range of tyres to suit all vehicles, driving styles and budgets.
Customers order their tyres online via its user-friendly etyres website or through the national sales team and arrange to have the tyres fitted at a time and location of their choice.
etyres efficient service ensures motorists get the tyres they want, at the price they are happy to pay and at fitted at a time and place that suits them.