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25+ Years Selling Tyres Online

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Frequently asked questions


{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Do I need to know about tyre law?","acceptedAnswer":{"@type":"Answer","text":"Driving with worn or damaged tyres is unsafe puts you at risk of receiving a fine and 3 points on your driving license.\n\n\nThe legal limit of tread depth for tyres is 1.6mm around the whole tyre. As many tyres have tread wear indicators, it is easier than ever to check your tread depth. These indicators are small raised areas at the bottom of the grooves. If the surface of the tread rubber is level with these raised areas, then the tyre depth it is a good sign that your tyres could be under the legal limit.\n\nA simple trick to measure your tread depth is by using a 20p coin. Insert the coin into the lowest tread depth of your tyres. If you can see the outer rim of the coin, then your tyre depth is less than 3mm and you should consider replacing that tyre as soon as possible."}},{"@type":"Question","name":"Which tyre size should I choose?","acceptedAnswer":{"@type":"Answer","text":"Simply check the size of your current tyres. Remember to check the front and rear tyres, as they may be different. The size will look something like '225/45r18 91w'.\n\nThis is always the most accurate way of checking your tyre size. You can check the size in your manual, but this might not always be correct if the manufacturers standard wheels are no longer fitted to the vehicle.\n\nYou can also enter your registration on our homepage to see a range of our tyre recommendations to suit your vehicle."}},{"@type":"Question","name":"Is tyre performance labelling important?","acceptedAnswer":{"@type":"Answer","text":"New European regulations passed on 1 November 2012 states all tyres must be labelled on their performance on wet roads, fuel economy, rolling distance and road noise.\n\nThe new tyre labels are very easy to read, they have the same colour coding letter rating system as white goods i.e. washing machines and fridges. Tyres are rated on a scale of A-G, A being the best. This is great news for consumers as you can now make an informed choice through performance rating."}},{"@type":"Question","name":"Why can't I find the tyre brand that I want?","acceptedAnswer":{"@type":"Answer","text":"If you can't find the specific tyre you're looking for, we'll do our best to supply them for you. Simply drop us an email on [email protected] with the brand and size you need."}},{"@type":"Question","name":"Why isn't my registration number displaying my car?","acceptedAnswer":{"@type":"Answer","text":"We check the vehicle type on DVLA's database from the registration of the car you enter. Recent private number plates may not appear, if you are concerned that your vehicle has not been found please contact the DVLA at www.dft.gov.uk/dvla. You can still order tyres with us by entering the tyre size via the homepage."}},{"@type":"Question","name":"Why choose etyres?","acceptedAnswer":{"@type":"Answer","text":"Not only do we offer unbeatable prices on the highest quality tyres, including the most famous brands, but our price includes fitting at a local tyre fitting station convenient to you, as well as wheel balancing. We'll also dispose of your old tyres for you. Performance labelling helps you make an informed choice on the best tyres for you."}},{"@type":"Question","name":"Is ordering from etyres easy?","acceptedAnswer":{"@type":"Answer","text":"Simply enter your registration or tyre size on our homepage. Once you've chosen your tyres, you'll then be asked to enter your postcode to view available fitting locations and dates to choose from.\n\n\nAfter your payment has been confirmed, your tyres will be sent directly to the fitting centre. We usually aim to do this on the same day.\n\n\nPlease note, we are unable to place orders over the phone. Orders can only be placed directly through the website at https://www.etyres.co.uk.\n\n\nIf you're having issues ordering then please contact us on 0808 164 9151 or [email protected] and we'll be happy to assist."}},{"@type":"Question","name":"What should I do if my postcode isn't recognised?","acceptedAnswer":{"@type":"Answer","text":"Try entering just the first part of your postcode such as TS19 instead of TS19 0LG. This will be used as a starting point on the location map to help direct you to the closest fitting station."}},{"@type":"Question","name":"Is wheel alignment important?","acceptedAnswer":{"@type":"Answer","text":"Correct wheel alignment improves road handling and maximises the life of tyres. You can add wheel alignment when you order your tyres. This covers alignment of the two front wheels, which resolves the majority of misalignment problems. If you require the rear wheels to be adjusted please discuss this directly with the fitting centre who will be able to confirm the need and provide a quote."}},{"@type":"Question","name":"Why can't I see my confirmation email?","acceptedAnswer":{"@type":"Answer","text":"The email may have been filtered into your spam folder. If you definitely haven't received it, email [email protected] and we'll resend it."}},{"@type":"Question","name":"I think I've ordered the wrong size, what do I do?","acceptedAnswer":{"@type":"Answer","text":"Don't worry, there is no charge. Simply email [email protected] as soon as you can with details of your order and the changes you'd like to make. Please note, we may have to change the fitting date depending on when you let us know."}},{"@type":"Question","name":"Is order tracking available?","acceptedAnswer":{"@type":"Answer","text":"Since your tyres are delivered straight to the fitting centre, you don't need to worry about waiting for a delivery. However, if you do want to check the status at any time, please email [email protected]."}},{"@type":"Question","name":"Do weather conditions affect delivery time?","acceptedAnswer":{"@type":"Answer","text":"We will always aim to let you know if the weather has delayed the delivery of your tyres. Otherwise, if you want to delay your fitting because of extreme weather in your area, then we'd be happy to arrange this for you. If you want, you can call your fitting centre direct to check that your appointment is still ok before you travel."}},{"@type":"Question","name":"Who fits my tyres and are they qualified?","acceptedAnswer":{"@type":"Answer","text":"Fitting partners are carefully selected and audited. Each technician is qualified to City & Guilds Standards."}},{"@type":"Question","name":"What if my car has centreless alloys?","acceptedAnswer":{"@type":"Answer","text":"Some vehicles such as Citroens and Peugeots have alloy wheels, which do not have removable centre caps. These are called Centreless alloys. If your car has centreless alloys, a universal adapter is needed in order to complete a tyre fitting. We would always recommend calling a garage prior to booking an order to check if they have the ability to complete the fitting. If there is not a local garage in your area which has this universal adapter, it is advised that you go to a Citroen or Peugeot dealer."}},{"@type":"Question","name":"Can I tell if my tyres need replacing?","acceptedAnswer":{"@type":"Answer","text":"Aside from illegal tread depth, more reasons to replace your tyres include:\n\nIf there are any bald patches\nBulges are visible from the sidewall\nThe internal construction can be seen\nIt differs in size to the one on the opposite axel\nIf you can see any cracks, splits or perished rubber"}},{"@type":"Question","name":"Does the speed rating reading matter?","acceptedAnswer":{"@type":"Answer","text":"You can check this in your handbook. It is important that you have tyres with the same speed rating or one slightly higher the ones your vehicle was originally fitted with."}},{"@type":"Question","name":"How do I find the correct tyre pressure for my vehicle?","acceptedAnswer":{"@type":"Answer","text":"You can find the correct pressure for your vehicle on the inside of the petrol cap or in your handbook. Tyre pressure will change as the load and weight of your car changes, so you should try and check your pressure on a weekly basis to ensure they are safe at all times."}},{"@type":"Question","name":"Are Run-Flat tyres needed on my vehicle?","acceptedAnswer":{"@type":"Answer","text":"You should not fit Run Flat tyres to a car that is not set up to use them, nor should you fit normal tyres to a car set up for Run Flat Tyres.\n\nRun Flat tyres are specially designed with a much thicker sidewall that can hold the weight of a car when the pressure drops. This is helpful to maintain the mobility if the tyre has a puncture."}},{"@type":"Question","name":"Are winter tyres important in the UK?","acceptedAnswer":{"@type":"Answer","text":"The grip of winter tyres will help you drive safely in snow, ice and rain when the outdoor temperature is below 7°C. Winter tyres will stop up to 11m earlier than regular tyres in these conditions when braking at 20mph. Because winter tyres have a lower speed rating than regular tyres, it shouldn't impact driving speed. However, when driving in bad conditions, you should take extra precautions and drive slower.\n\nYou might want to consider purchasing winter tyres is you live in a remote area where these conditions are more common and occur for longer periods of time.\n\nUnlike other European countries, there is no law in the UK about the ownership of winter tyres. If you are planning to travel to another country and expect winter conditions, make sure to check the laws on tyres."}},{"@type":"Question","name":"Do I need to tell my insurer if I have winter tyres fitted?","acceptedAnswer":{"@type":"Answer","text":"In general, your insurance premium shouldn't be affected by having winter tyres fitted. However, some companies like to be kept informed of any changes you make to the vehicle."}},{"@type":"Question","name":"When should I change my winter tyres?","acceptedAnswer":{"@type":"Answer","text":"A general rule is to swap back to regular tyres when the outdoor morning temperature is above 7°C.\n\n"}},{"@type":"Question","name":"Is a spare tyre important?","acceptedAnswer":{"@type":"Answer","text":"It's vital that you have a spare tyre in good condition in case you suffer from a flat tyre, a blowout or severe damage to one of your tyres."}},{"@type":"Question","name":"","acceptedAnswer":{"@type":"Answer","text":""}},{"@type":"Question","name":"My steering wheel vibrates at high speeds, what should I do?","acceptedAnswer":{"@type":"Answer","text":"Tyre wear, wheel alignment and imbalance can cause the steering wheel to vibrate. It is important that vibrations aren't left unchecked by a garage, as it could cause long-term effects such as high fuel consumption, steering and braking problems."}},{"@type":"Question","name":"What should I do if my car veers to one side?","acceptedAnswer":{"@type":"Answer","text":"Your vehicle may need to be realigned if it pulls to one side. Whilst low tread could be a factor, it is unlikely that general wear or tear of tyres would cause this. In any case, it is always safest to get a garage to check and correct this for you."}},{"@type":"Question","name":"Are puncture repairs available?","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, this is not a service we offer. If you think the puncture is repairable, we recommend that ask a garage to take a look at your tyre to see if it can be repaired."}},{"@type":"Question","name":"Is laser wheel alignment available?","acceptedAnswer":{"@type":"Answer","text":"We offer this service at an excellent rate in certain garages. If the garage you choose has this service available you will see this as an option to add to your order before you confirm it."}},{"@type":"Question","name":"Should I check my tyres if I hit a kerb?","acceptedAnswer":{"@type":"Answer","text":"You should check your tyres whilst straight for any noticeable impact, loss of pressure and tread damage. If the car is pulling to the side, the alignment or balance may have been affected, so we recommend getting a garage to check this over."}},{"@type":"Question","name":"How does wheel balancing work?","acceptedAnswer":{"@type":"Answer","text":"Technicians use balancing machines and the right weights for your vehicles wheels."}},{"@type":"Question","name":"What is a 4x4 vehicle?","acceptedAnswer":{"@type":"Answer","text":"A 4x4 is also known as an 'off road' vehicle. We can offer you great value on a range of big brand tyres for your 4x4. Simply enter your registration on the home page."}},{"@type":"Question","name":"What does 6PR and 8PR mean?","acceptedAnswer":{"@type":"Answer","text":"6PR (6 ply) and 8PR (8 ply) tyres are heavily reconstructed with reinforcement known as 'ply'. They are commonly used on light commercial vehicles."}}]}

*Same day garage fitting is only available on specific tyres in certain locations. Please enter your postcode on the select tyre page to see if tyres are available for same day fitting.

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Electronic Tyres Online Ltd, 1 Kingfisher Court, Bowesfield, Stockton on Tees, North Yorkshire, TS18 3EX

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