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Electronic Tyres Online Ltd Terms of Service

1. Terms

By accessing the website at https://www.etyres.co.uk you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Electronic Tyres Online Ltd's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:



This license shall automatically terminate if you violate any of these restrictions and may be terminated by Electronic Tyres Online Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer

The materials on Electronic Tyres Online Ltd's website are provided on an 'as is' basis. Electronic Tyres Online Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Electronic Tyres Online Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. For home delivery orders, in the event that a customer requires for tyres to be collected the collection fee will be subtracted from any refunds later processed.


4. Limitations

In no event shall Electronic Tyres Online Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Electronic Tyres Online Ltd's website, even if Electronic Tyres Online Ltd or a Electronic Tyres Online Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Accuracy of materials

The materials appearing on Electronic Tyres Online Ltd's website could include technical, typographical, or photographic errors. Electronic Tyres Online Ltd does not warrant that any of the materials on its website are accurate, complete or current. Electronic Tyres Online Ltd may make changes to the materials contained on its website at any time without notice. However Electronic Tyres Online Ltd does not make any commitment to update the materials.


6. Links

Electronic Tyres Online Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Electronic Tyres Online Ltd of the site. Use of any such linked website is at the user's own risk.


7. Modifications

Electronic Tyres Online Ltd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


8. Governing Law

These Terms and Conditions are subject to English law and the exclusive jurisdiction of the English courts.



Terms and Conditions of Sale


Terms and Conditions for website sale of Tyres and Fitting Services


1. Interpretation


1.1 In these Conditions:


'etyres' means Electronic Tyres Online Ltd, a company incorporated under the Companies Acts (Company No. 12193422) and having its registered office at 1 Kingfisher Court, Bowesfield, Stockton on Tees, North Yorkshire, TS18 3EX;

'etyres Site' means the website published by etyres on the World Wide Web of the Internet with the uniform resource locator https://www.etyres.co.uk;

'Conditions' means these terms and conditions for website sale of tyres and tyre fitting services;

'Contract' means the contract for the purchase and sale of the Goods as constituted and evidenced by the Customer's Order and the Order Confirmation;

'Customer' means the person whose offer for the Goods is accepted by etyres;

'Customer's Order' means an order from the Customer submitted to etyres through the etyres Site by completion of the staged ordering process set out therein through submission of forms and following a series of hypertext links as directed on the etyres Site;

'Force Majeure' means any Act of God, explosion, flood, tempest, lightning strike, fire, accident, war or threat of war, sabotage, insurrection, civil disturbance or requisition, acts, restrictions, regulations, bye laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, import or export regulations or embargoes, strikes, lock outs or other industrial actions or trade disputes (whether involving employees of etyres or of a third-party), difficulties in obtaining raw materials, labour, fuel, parts or machinery or power failure or breakdown in machinery;

'Fully Fitted Service' means the service provided by etyres for the sale of tyres to Customers via the etyres Site and the subsequent arranging of fitting of such tyres to Customers' vehicles using third party service providers;

'Goods' means the tyres (including any fitting of the tyres or any parts for them) or services which etyres is to supply in accordance with these Conditions;

'Mail Order Service' means the service provided by etyres via the etyres Site for the sale and delivery of tyres only to Customers;

'Order Confirmation' means confirmation in Writing by etyres of acceptance of the Customer's Order issued prior to supply of the Goods to the Customer;

'Writing' includes electronic mail, telex, cable, facsimile transmission and comparable means of communication.


2. Basis of the sale


2.1 etyres shall sell and the Customer shall purchase the Goods in accordance with the Customer's Order and Order Confirmation, subject to these Conditions which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such offer is made or purported to be made by the Customer.

2.2 The Customer acknowledges that the website text, price lists, lists of items for sale or other sales literature published on the etyres Site constitute an invitation to treat and may not be construed by the Customer as any offer by or binding obligation upon etyres to sell any item to the Customer.

2.3 No variation to these Conditions shall be binding unless agreed in Writing between authorised representatives of the Customer and etyres.

2.4 etyres's employees or agents are not authorised to make any representations concerning the Goods unless confirmed by etyres in Writing. In entering into the Contract the Customer acknowledges that it does not rely on any such representations which are not so confirmed.

2.5 Any advice or recommendation given by etyres or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the Goods which is not confirmed in Writing by etyres is followed or acted upon entirely at the Customer's own risk, and accordingly etyres shall not be liable for any such advice or recommendation which is not so confirmed.

2.6 Whilst every effort is made by etyres to ensure no such error or omission occurs, any typographical, clerical or other error or omission in any sales literature, price list, website text, acceptance of offer, invoice or other document or information issued by etyres shall be subject to correction without any liability on the part of etyres.


3. Offers and Specifications


3.1 The Customer's Order shall not be deemed to be accepted by etyres unless and until the Order Confirmation has been issued to the Customer.

3.2 The Customer shall be responsible to etyres for ensuring the accuracy of the terms of the Customer's Order submitted by the Customer, and for giving etyres any necessary information relating to the Goods within a sufficient time to enable etyres to perform the Contract in accordance with its terms. etyres shall incur no liability resulting from inaccurate information being supplied by the Customer.

3.3 The quantity, quality and description of and any specification for the Goods shall be those set out in the Order Confirmation.

3.4 etyres reserves the right to change the Goods or any relative specifications (whether such specifications have been submitted by the Customer in the Customer's order or otherwise) and designs at any time, without notice, as a result of changes in the law or at the sole discretion of etyres.

3.5 Subject to Clause 8.1, the Customer's Order may not be cancelled by the Customer after the Order Confirmation has been issued except with the agreement in Writing of etyres and on terms that the Customer shall indemnify etyres in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by etyres as a result of cancellation by the Customer of the Customer's order.


4. Price of the Goods


4.1 The price of the Goods shall be the price specified by etyres in the Order Confirmation,  or, where no price is quoted in the Order Confirmation, the price listed in etyres's price list or website text on the etyres Site current at the date and time of the Order Confirmation.

4.2 etyres reserves the right, by giving notice to the Customer at any time before issuing of the Order Confirmation, to increase the price of the Goods to reflect:-


5. Terms of Payment


5.1 Subject to any special terms agreed in Writing between the Customer and etyres, etyres shall be entitled to payment in full for the price of the Goods (including VAT) on the date of the Customer's Order.  etyres shall debit the Customer's credit/debit card with payment in full for the Goods and applicable Value Added Tax on or after the date of the Customer's Order;

5.2 The Customer shall be obliged to pay the price of the Goods on the date of the Customer's Order. etyres shall be entitled to recover the price of the Goods, notwithstanding that delivery may not have taken place and the property in the Goods has not passed to the Customer. The time of payment of the price shall be of the essence of the Contract. Receipts for payment will be issued.

5.3 If the Customer fails to make any payment by the relevant due date or if payment is declined or not authorised by the issuer of the Customer's credit/debit card when processed by etyres then, without prejudice to any other right or remedy available to etyres, etyres shall be entitled to cancel the Contract or suspend any further deliveries to the Customer;


6. Delivery


6.1 Where a Customer has booked the Mail Order Service, delivery of the Goods shall be made by etyres or its nominated carrier delivering the Goods to the delivery address specified in the Order Confirmation or such other address as shall be approved of in advance by etyres.

6.2 Where a Customer has booked the Fully Fitted Service, delivery of the Goods shall be made by etyres when the Goods are fitted to the Customer's vehicle by the fitting centre specified in the Order Confirmation or such other address as shall be approved of in advance by etyres.

6.3 Any dates quoted for delivery and/or fitting of the Goods are approximate only and not guaranteed and etyres shall not be liable for any delay in delivery and/or fitting of the Goods howsoever caused. Time for delivery or fitting shall not be of the essence of the Contract unless previously agreed by etyres in Writing. Where the Mail Order Service is booked by the Customer, the Goods may be delivered by etyres in advance of the quoted delivery date upon giving reasonable notice to the Customer.

6.4 If the Customer fails to take delivery of the Goods or fails to give etyres adequate delivery instructions in the Customer's Order then, without prejudice to any other right or remedy available to etyres, etyres may:


6.5 Delivery of the Goods shall be evidenced by the return to etyres of its or its authorised carriers' official packing/delivery note which, howsoever signed as acknowledgement of receipt of the goods, shall constitute absolute proof of delivery of the items specified in it.


7. Risk and Property


7.1 Risk of damage to or loss of the Goods shall pass to the Customer:

7.2 Not withstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, the title to and in the Goods shall not pass to the Customer until all sums due by the Customer to etyres (including any applicable interest and charges) have been paid in full.

7.3 Until such time as the property in the Goods passes to the Customer, the Customer shall keep the Goods separate from those of third parties and properly stored, protected and insured and identified as etyres's property.

7.4 Until such time as the property in the Goods passes to the Customer, etyres shall be entitled at any time to require the Customer to deliver up the Goods to etyres and, if the Customer fails to do so forthwith, to enter upon any premises of the Customer or any third party where the Goods are stored and repossess the Goods. The Customer shall be obliged to assist and allow etyres to repossess the Goods.

7.5 The Customer shall not be entitled in any way to charge by way of security for any indebtedness any of the Goods which remain the property of etyres, but if the Customer does so, all moneys owing by the Customer to etyres shall (without prejudice to any other right or remedy of etyres) forthwith become due and payable.


8. Returns


8.1 In the case of the Mail Order and Fully Fitted Services and subject to Clause.

8.2 Within 14 days of the day after the day of delivery of the Goods to the Customer, or before the arranged fitting date, the Customer shall be entitled to cancel the Contract, return the Goods and receive a full refund, provided that the Goods have not been used in any way, are in the same good condition in which they were received by the Customer and are returned to etyres.  In such event the Customer shall be responsible for the costs of returning the Goods and shall indemnify etyres or demand against all and any such costs. If etyres collect the goods, etyres retains the right to charge the customer for any direct costs associated with the return of the goods. Customers returning goods directly to etyres must do so within 14 days of the date cancellation is requested. No additional restocking charge or administrational charge will be added in accordance with distance selling regulations. etyres customer service centre can be contacted for an accurate cost on returning goods as costs may vary depending on tyre specification and location For more information on your right to withdraw from your purchase within the fourteen working day cooling-off period, visit the Department of Trade and Industry's website at: https://www.gov.uk/accepting-returns-and-giving-refunds or any equivalent consumer protection authority website in any jurisdiction in which the Customer is resident.

8.2 Subject to Clause 8.1, refunds to the Customer are entirely at the discretion of etyres.  In the event that etyres, in their sole discretion, grant a refund to a Customer, any costs incurred by etyres in procuring that refund shall be borne by the Customer.


9. Liability


9.1 etyres shall be under no liability in respect of any defect in the Goods arising from any inaccuracy in the Customer's Order.  etyres shall have no liability for errors in any Customer's Order and any loss (or otherwise) that may arise therefrom.

9.2 etyres shall be under no liability in respect of any defect in the Goods arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow etyres's instructions (whether oral or in writing) or misuse or alteration or repair of the Goods without etyres's approval.

9.3 Save as expressly provided in these Conditions, all warranties, conditions or other terms implied by statute or Common Law are excluded to the fullest extent permitted by law.

9.4 Any claim by the Customer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall (whether or not delivery is refused by the Customer) be notified to etyres in Writing within 48 hours from the date of delivery or fitting (in the case of Fully Fitted Service) or where the defect or failure was not apparent on reasonable inspection) within 24 hours after discovery of the defect or failure.

9.5 Where etyres is the subject of any claim regarding damage caused to the vehicle or wheels during the Fully Fitted Service, the etyres fitter must be given the opportunity to inspect and rectify the claimed damage. Where the distance required to travel to the original fitter is unreasonable, an alternative etyres fitter will be nominated by etyres. Work carried out by third parties without an inspection at a fitter designated by etyres, or that has not been agreed with etyres in writing prior to the work being completed, will not be covered by etyres.

9.6 Subject to Clause 8.1, if delivery is not refused, and the Customer does not notify etyres in accordance with Clause 9.4, the Customer shall not be entitled to reject the Goods and etyres shall have no liability for such defect or failure.

9.7 Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to etyres in accordance with these Conditions, etyres shall be entitled to replace the Goods (or the part in question) free of charge or, at etyres's sole discretion, refund to the Customer the price of the Goods (or a proportionate part of the price), but etyres shall have no further liability to the Customer or any other person.

9.8 Except in respect of death or personal injury caused by etyres's negligence, etyres shall not be liable to the Customer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of etyres, its employees or agents or otherwise) which arise out of or in connection with the supply or fitting of the Goods or their use or resale by the Customer, and the entire liability of etyres under or in connection with the Contract shall not exceed the price of the Goods, except as expressly provided in these Conditions.

9.9 etyres shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of etyres's obligations in relation to the Goods, if the delay or failure was due to any Force Majeure or other cause beyond etyres's reasonable control.


10. General


10.1 etyres may perform any of its obligations or exercise any of its rights hereunder by itself or where applicable through any other persons (legal or otherwise) or entities.

10.2 Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

10.3 No waiver by etyres of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.

10.4 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

10.5 The Contract and these Conditions shall constitute the entire agreement between the Customer and etyres in respect of the supply of the Goods and shall supersede all previous oral or written representations or agreements relating thereto. In particular, the Customer may not rely on any statements made by any employee, representative or agent of etyres.

10.6 etyres may assign the Contract with the Customer or sub-contract the whole, or any part thereof to any other person (legal or otherwise) or entity. Unless otherwise agreed in Writing, the Customer may not assign either the benefit or the burden of any contract with etyres.


*Same day garage fitting is only available on specific tyres in certain locations. Please enter your postcode on the select tyre page to see if tyres are available for same day fitting.

© 2024 Electronic Tyres Online Ltd · All Rights Reserved · Company registration number 12193422. VAT number 333694585.

Electronic Tyres Online Ltd, 1 Kingfisher Court, Bowesfield, Stockton on Tees, North Yorkshire, TS18 3EX

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