We had a job this week for a gentleman who had all four of his tyres slashed during the night. Unfortunately, we are seeing an increase in this sort of mindless, random vandalism.
It’s bad enough when it happens because it’s going to cost the vehicle owner money to put right, but as our customer said, his first thought was how on earth was he going to get 4 new tyres delivered and fitted that day, since he couldn’t drive anywhere? Luckily, he found etyres on the internet and our fitter managed to get the tyres he needed that afternoon, so by the end of the day he was mobile again.
At the time when our customer was surfing the net to find a solution as quickly as possible, he wasn’t too worried about the price, he just wanted the job done. But it was only when he’d placed the order with us, he realised we were offering the best price!
Alex, National Call Centre