Reading: Tyres Fitter Fixes Puncture and Saves Customer Cash

Our customer placed a web order for a new tyre, but when the tyres fitter got there he discovered it was just a puncture.  So he repaired the damage and charged the delighted lady just £15 instead of the price of a new tyre - saving her nearly £50!  She was over the moon and also impressed with the speedy service.  She had booked the fitter for the next day, but he was in the area that morning, so he got the whole thing wrapped up in less than three hours.

Had she been an existing customer registered on our database, she would have had even bigger surprise in store.  All existing etyres customers get their punctures repaired for free - that’s a £15 saving and in today’s economic climate where households are counting every penny, our policy is even more gratefully received by vehicle owners.

This policy, along with prices up to 40% lower than high street depots and fitting at a location of our customers choice, is what is driving vehicle owners to increasingly order online from etyres.

Kerri, National Call Centre.

This entry was posted on Saturday, January 31st, 2009 at 9:27 am and is filed under Blogs. You can follow any responses to this entry through the RSS 2.0 feed.