Just heard a great story from our mobile tyres fitting branch in Southend-on-Sea. A couple of days ago they stopped to help a stranded motorist who had pulled onto the side of the road because she had a puncture and was trying to change the wheel.
Our man Keith saw her struggling and stopped to help her change the wheel and get her back on the road again. He also ordered her a new tyre and arranged to return to her home to fit it.
All very nice, but the funny thing is, she was actually on her way to buy a new tyre from a depot in Southend, because she suspected she had a puncture!
And yet by driving on it, she had irreparably damaged the tyre – however, the irony is, if she had called etyres in the first place we would have come out to her home and tried to repair it literally on her doorstep and saved her the cost of a new tyre.
Denna Bowman, Head Office