Trains and planes may be grinding to a halt with all this snow we’ve been having, but we are really pleased to report that our fitters are ploughing their way through some appalling conditions to fit their customers new tyres.
This email from Tricia, who called out our Luton tyres team, is typical of the compliments that have been flooding into our headquarters praising out teams around the UK for their commitment to offering a mobile service – even when the going is tough.
Tricia told us: “I wonder if you could pass this e mail to Matt’s Boss. He came and did my tyres today in Great Horwood.
“Matt was incredibly pleasant and efficient and I would like to thank him and etyres for sending him in this dreadful weather. I live on the back roads so the travel to me, took double the time and then my car got stuck in the drive (rear wheel drives who’d have them). The wheels were frozen on and all in all the visit took much longer than anticipated. Matt did not complain and kept on smiling in -4 conditions. I really do thank Matt and your business for keeping moving in this weather and therefore keeping me on the road.
“Unfortunately Matt is now running 2hrs late but you can blame that on the horrible visit he had to do in Great Horwood.”
Sabrina, National Sales Team