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Etyres News Team Profiles

Denna Bowman

joined etyres as head of the News Team in 2008. With 25 years journalistic experience, covering news and features for national newspapers, she is able to research and report tyres-related articles for our seven day a week coverage. Denna also delivers stories and anecdotes from our branches across the UK.

Alex Kapadia

has been with etyres for five years. His insight into the tyres industry and his own hands-on experience is extensive, which allows him to bring a wealth of knowledge to the News Team and the company. Alex is also a successful Radical Racing car driver and this fuels his interest in the world of motor racing.

Oliver Hall

joined etyres in 2005 and has been a pivotal member of the Operations Team. His experience allows him to deliver sharp analysis of the tyres industry in areas including pricing and global trends.

 
 
« Tyres Mountain Set for Clean Up
Goodyear Tyres Named America’s Most Respected Auto Company »

It Really Does Pay to Shop Around for Tyres

Reading: It Really Does Pay to Shop Around for TyresTweet This: Send Page to Twitter

We’ve just made one of our customers very happy!

After taking their car for its annual MOT they were told that although it had passed the inspection, all four tyres needed to be replaced as soon as possible.

Sensibly our customer decided to shop around to get the best price for a set of new car tyres instead of giving the garage the go-ahead to swap them over there and then.

After surfing the internet, our customer discovered etyres offered the best deal and a convenient mobile fitting service – so no more trundling off to the local garage.

But the best news was yet to come!

Upon arrival – with the four new ordered tyres loaded on the van – our fitter soon saw that the tyres were still in good condition.

In fact the rear ones had 7mm of tread and the front ones had a comfortable 5mm – both were nowhere near the legal minimum of 1.6mm!

Our fitter broke the news to the customer that the tyres were good for many more miles and went on his way.

There was no charge to the customer and this is what she had to say: “When the fitter came to fit my tyres he informed me that my existing tyres are fine for a while yet…I will re-order in a few months when I need them.

“Thank you for your assistance and I am very pleased with the honesty and integrity of your company. I will definitely recommend you. Regards J.B.”

We may not have got the sale this time, but we’ve got a customer for life!

Sabrina, Head Office

This entry was posted on Wednesday, April 29th, 2009 at 1:17 pm and is filed under Blogs. You can follow any responses to this entry through the RSS 2.0 feed.

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