A hairdresser is demanding compensation after a ‘puddle’ she drove over turned out to be a massive pothole which caused hundreds of pounds worth of damage to her tyres and wheels.
Furious Karen Holloran, 41, was handed a bill for £750 to replace two completely flat front tyres and damaged wheels on her Renault Megane.
She had to pay the £250 excess on her insurance and lost her no-claims bonus. Mrs Halloran was also forced to fork out £95.46 for a hire car, so she could do the school run.
Her nightmare began when she drove over what she thought was a puddle during the recent heavy flooding, but it turned out to be a 2ft wide hole.
She said: “I would guess it was about 2ft deep as well as being 2ft wide. I drove the car home, but when I got back the front tyres were both completely flat and the wheels were damaged.”
Mrs Halloran and her husband, Denis, took the two-month-old Renault Megane Coupe to the garage to have the damage repaired.
She said: “When I took it to the garage, the mechanic said he’d heard of other people who had driven over the pothole as well.”
As well as being charged £750 for the damage, she also had to fork out for a hire car, costing £95.46.
She said: “I was really livid. I had to hire the car to pick my two children up from school. Now, I’m also going to have to pay £250 excess and lose my no-claims bonus.
“The council must have known about it because they had filled it by the time I went back.”
When Mrs Halloran returned to the spot at 11am the following morning, the pothole had been filled in.
Councillor Keith Baker, Wokingham Borough Council’s executive member for highways, said it is council policy to fill in potholes as a matter of urgency once they are reported.
He said: “We have had a high number of additional potholes being reported and we have an overriding policy to fill them in within two hours.’
Mrs Halloran now wants to know whether she can get compensation for the damage.
She said: “I have to fill out a form but I will keep pursuing it because they need to take responsibility.
“I feel the council was responsible for my loss because the hole should have been dealt with or coned off to warn drivers.”
Katherine Clarkson, etyres National Accounts