Complaints procedure

Tell us

If you need to make a complaint please contact us:

Email |
Call | 01223 492 038
Fax | 01223 832 944

Written complaints

Complaints in writing should be addressed to:

Customer Services
etyres limited
Lower Court 3
Copley Hill Business Park
CB22 3GN

Response to complaints

We will be in contact with you within 24 hours of you making a complaint. We will endeavour to resolve your complaint within 5 working days. More complex complaints may take longer, but we will always work efficiently and effectively to resolve as quickly as possible keeping you up to date with any progress.